Firmstone Pappas Properties



Suzanna Mackay

Steve has looked after my property in Mascot for many years culminating in the extremely pleasing result at auction recently. During the many years of managing the property, both Steve and his staff (where would you be without Kathy?) have been nothing but professional in their approach and this continued when I decided it was time to sell. 

His client is always Steve's priority - he keeps you informed and up-to-date without overloading you with the minutiae of the marketing campaign. He knew exactly how the campaign should run - from the timing of the inspections to selection of the auctioneer and location of the auction to guidance on setting of the reserve - and you were correct in all aspects. 

I have no hesitation in recommending Steve and his agency to anyone seeking a knowledgable, professional, full-service real estate experience.

Lorraine and Greg Montgomery

"Dear Steve,

We take this opportunity to express our sincere thanks to you for the professional service given to usfor well over 20 years duringwhichtime you have managed our investment property in Chelmsford Ave. Botany and most recently during its successful sale. The management of the property was always seamless and most importantly the long term continuity of your staff helped us to feel very comfortable during all these years.

The advice given to us by you leading up to the eventual marketing of the property was very professional and sound.   Youkept usinformed at all times with personal phone calls or emails throughoutthe whole process. We would have no hesitation in recommending your services in the field of management or property sales and wish you all the very greatest success in the future.

Best wishes from two very satisfied and happy clients."

Larry Agius - 57 Dalmeny Avenue, Rosebery

"It is not often these days to meet someone that does exactly what they promise to do and you are certainly one of the few. When I first asked you to appraise my house I knew straight away that you were the right person for the job. I had another agent agent look at the house and the difference between his appraisal and yours was $210,000.00. You knew the market and you already had buyers in mind, your advice to me was honest and spot on.

The campaign you recommended on my property worked perfectly with literally more than a hundred potential buyers coming through the property culminating with no less than eight contracts being issued and a record price attained for any Dalmeny Avenue property. Your staff and yourself always presented in a very professional manner and kept me update at all times with offers and feedback and not once did I feel uncomfortable about the whole process. I would have absolute confidence in recommending your services to anyone knowing that you actually deliver as you promise."

Mrs C Zaronias - 24 Miles Street, Mascot

"I would just like to say a huge thank you to you for all your efforts leading up to and including the successful sale of my property. It has been a pleasure dealing with you as you have always made yourself available and have communicated with me openly and honestly at every stage of the campaign. Your expertise, good advice and constant optimism that the sale would come, kept me focused throughout the campaign.

I feel that you have gone “the extra mile” for me and could have asked for no more. I am extremely pleased that you will be receiving the commission, which you have more than earned! My only regret is that due to time constraints I am not able to also purchase a property from you. I will be recommending you to everyone I know as you are a man of integrity. I would not hesitate to utilise your services again in the future and wish you all the best."

Noel & Irene Lamey - 39 Rosebery Avenue, Rosebery

"I would like to take this opportunity to thank you and your helpful staff in obtaining us a price we were extremely happy with for our property at 39 Rosebery Avenue, Rosebery. The campaign on our property was handled professionally from the digital photos to the floor plan, advertising internet sites and all inspections. Your feedback was consistent and you were always approachable at any time we needed to speak with you including some late evenings. We would have no hesitation in using you to sell any of our properties in the future and again my wife Irene and I thank you very much on a job well done. Mr Yawns Mattress Factory"